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We encourage you to read this page before clicking the link! We realize it's packed with a lot of information but it will answer most of your questions!


Important Dates

DEPOSIT DUE - December 1, 2021
FINAL PAYMENT - August 15, 2022

Our Travel Agency - Vagablonde Travel
Why Vagablonde Travel?

We have chosen to work with Vagablonde Travel, an award winning group and destination wedding travel agency, so you know you are in good hands!

Vagablonde Travel has mastered adding value to your trip as destination wedding experts! Here are a few reasons we chose to work with Vagablonde Travel and why we want you to do the same!
• Vagablonde Travel's strong relationship with our resort.
• Competitive Prices
• Group perks everyone can enjoy
• Personalized Service
• Concierge Experience
• Direct access to a person in the US and not a call center
• Award Winning Travel Agency

Meet Jennifer Brown, Owner and our Travel Stylist

Our Resort: Excellence Riviera Cancun

Adult's Only - All-Inclusive

Make this Riviera Maya All Inclusive resort your adults only home away from home. Redefining the expectation of what resorts can be, Excellence Riviera Cancun welcomes guests with gracious hospitality, luxe offerings, and ahead-of-the-curve amenities. Here, six meandering pools and pristine tropical gardens shine against the backdrop of the azure blue waters of the Caribbean.

Every detail of our high end hacienda-inspired resort celebrates the beauty of its surroundings and is built to provide an unmatched experience in relaxation and enjoyment in the heart of Mexico’s Riviera Maya. All-suite accommodations, the gorgeous Miilé Spa, and an array of enticing restaurants and bars provide an extraordinary resort stay.

Excellence Riviera Cancun
Payment Details

Deposit - $200 per room

A non-refundable* deposit of $200 per room is due to secure your room. Placing the deposit secures the room and we have flexibility to add or remove travelers and adjust your dates up until 45 days prior to travel.

What you will see on your Credit Card Statement:
• Payments will be processed with GoGo Vacations 
*refundable with travel insurance

Refunds
Should you cancel with insurance before the final payment date, refunds will be awarded from GoGo Vacations, our wholesale supplier.

If you cancel after the final payment date, you are responsible to file a claim to receive your refund with the insurance company. We will provide documentation if needed.

Rates

Please review
To be considered part of the wedding group, you must book through the group rates and not through any other method (even directly with the hotel). We have negotiated competitive group rates and secured a room block to make this as easy as possible for our bride and groom.
Additional fees will apply to visit the resort or come to wedding related events should you book off property. The pre-negotiated rates include hotel accommodations, hotel tax and fees, housekeeping and bellman gratuities. Room categories are available on a first come, first serve basis within the block.

• IMPORTANT: To book at these rates you are REQUIRED to stay a minimum of 3 nights.
• Rates are available 3 days pre/post the room block dates of October 26 - November 1, 2022 (based on availability)
• Any changes must be done in writing and changes requested after the balance due date must be paid for in full upfront even before they are confirmed.

• Changes made within 14 days of travel will incur a $25 fee.
• Last minute bookings within 21 days of travel will incur a $150 fee.

ALL SUITES INCLUDE:

Air conditioning with in-suite climate control
Radio alarm clock with iPod connectivity
Expansive private rooftop terrace with plunge pool, lounge furniture, and outdoor shower
Private furnished balcony
Sitting area
Full marble bathroom including a jetted whirlpool bathtub, a separate shower, a separate water closet, and double vanities equipped with hair dryer, scale, vanity mirror, and toiletries
Direct-dial phone with free calls to the USA and Canada
In-suite premium liquor and wine bottle selection
Minibar stocked with beer, juices, soft drinks, water, and snacks included in your stay
Electronic in-suite safe (laptop size)
Bathrobes & slippers for use during your stay
Garment steamer
Turndown service
Free wireless Internet
Espresso coffee machine
Pillow menu
Service box for room service
55” flat-screen TV
24-hour room service

Accommodations

More details of each room under the booking page.

JUNIOR SUITE SPA OR POOL VIEW - $173 pp pn

JUNIOR SWIM UP SUITE SPA OR POOL VIEW - $193 pp pn

JUNIOR SUITE OCEAN VIEW - $212 pp pn

TWO STORY ROOFTOP TERRACE SUITE SPA POOL VIEW - $222 pp pn

(Rates are based on double occupancy)

Transportation

Preferred Company: LOMAS TRAVEL

We will request your flight information around 30-45 days prior to travel.
Unless otherwise requested, our office will try to group wedding guests together to bring down the per person cost.
We offer competitive rates with roundtrip private vans and once we have a completed group manifest we will share per person rates! Transportation is not included in the room rate.
Complimentary beer and water included.

Travel Protection

Vagablonde Travel offers optional travel protection with Travel Insured International.

Rates will vary per person depending on your age, state, total value of your trip, and if you elect for the Cancel for Any Reason benefit.
The average cost of your travel protection is about 6-10% of the total trip cost so it's a great investment!

You must add insurance within 21 days of booking if you want the Cancel For Any Reason Policy. Otherwise, the "Cancel For Any Reason" benefit will not apply and the only benefits will be for in-travel issues or covered reason. Please note that once purchased, travel insurance is non refundable.

Our office will automatically send you a quote after you book with your room total and an estimated ground transfer if you select this option. If our office books your air, we will include this in your quote. If you are not ready to purchase air, no problem. If after purchasing your policy, you buy your air, reach out to us and we will make the adjustment on your policy or send you directions to do so. Any additions to the policy may require additional payments.

Flights

Closest airport to the resort is CANCUN International Airport (CUN).

We recommend booking your flights as early as you can. You may book it via your favorite airline or allow us to do so for a small fee of $39.

Consider using miles or credit card points if you have them. If you would like to book your flight + hotel as a package this can be arranged as well. In the reservation form mark "YES" to the flight question and you will be contacted to verify airline and connection preferences for published rates.

However, there is no guarantee that we have better flight prices than what you may find on your own and we cannot guarantee we are contracted with every airline. There may be instances when we cannot book your air if we do not have a contract with a specific airline, such as Spirit Airlines. We are also not able to use credit card points or miles towards your flight.

Cancellation Policy

• Cancellations made after deposit is paid that have not purchased insurance will incur a $200 per room penalty. Processing fee's not refundable.

• Cancellations made on or after August 21, 2022, that have not purchased insurance will be required to pay 50% of the room total.

• Cancellations made on or after September 5, 2022 that have not purchased insurance will be required to pay 100% of the room total.

• Cancelled air tickets are valid for one year from original ticket issue date.

Correspondance

• Once your booking is received, Vagablonde Travel will send you a client profile to complete your passport information, travel preferences, and insurance choice.

• Once your booking is processed internally, Vagablonde Travel will send you a receipt showing your room category, dates, remaining balance, and how to make additional payments.

• 2 weeks prior to your final payment, Vagablonde Travel will send you a reminder in case you need to update your file with a new card.

• 4-5 weeks prior to travel, Vagablonde Travel will send you a reminder email requesting your flight information if we do not already have it. This information will be used to coordinate ground transportation as a group. We will work to group wedding guests together on arrival and departure to bring everyone’s ground transportation cost down.

• 4 weeks prior to travel you will receive an email with how to download the App for your final travel documents.

• 2 weeks prior to travel you will received your travel documents in the App.

FAQs

WILL I NEED A PASSPORT?
Yes! A passport is needed to fly to and from the U.S. and Mexico. A passport card will NOT work. Please take the time now to locate your passport and check the expiration date; make sure it is valid for 6 months after your anticipated return date. Check this site for more passport info: travel.state.gov/content/passports/en/passports.html

I FOUND A CHEAPER PRICE ONLINE, CAN YOU MATCH IT?
We are confident in our pricing but if you were to find a cheaper “deal” outside of Vagablonde Travel please allow us an opportunity to price match. We would like to do our best to keep family and friends consolidated in the block at the resort for accountability and organization for the staff. To expedite the process, please take a dated screen shot of what you found. It must include the final total price (with all taxes and fees), what the price includes (dates and room category), the website you found it on.

DO I NEED A COVID TEST?
At this time, no testing is required to enter Mexico. Currently, you will need one to return to the states. At this time, the test is currently offered on-site at the resort.

DOES MY INSURANCE COVER COVID OR THE PANDEMIC?
No, but it does cover quarantine. For further questions regarding the insurance policies we suggest you call the company direct after you receive your quote. They are specialist and we just offer their product.

Contact Vagablonde Travel

Karin Atkinson (Office Manager/Group Coordinator)
Destination Wedding Travel Experts
Office Email: info@vagablondetravel.com
Please respect business hours of M-Fr 10am - 5pm CST
After hours call by appointment.