FAQs
Which airport do I fly into?
Cancun International Airport (CUN) . The first wedding event will begin Thursday, April 20th!
Are kids invited to the wedding?
Absolutely, we would love to have the little ones join our wedding festivities! Moon Palace is a family-friendly resort that provides all sorts of kid-friendly activities! All kids under 17 stay for free when accompanying two adults.
How do I learn more about all the activities/restaurants offered at the resort?
Moon Palace Resort has an app that we highly recommend getting prior to your visit:
What time is check-in and check-out at Moon Palace Resorts?
Official check-in is at 3 PM and check-out time is at 12 PM. Reservations made through our wedding link will be given priority on early check-in times, as we will make requests directly with resort management. Early check-in is not guaranteed, but the resort will do its best.
Guests who are waiting to check-in are welcome to stay on the property and use any of the facilities, including the pools, restaurants, and bars. Bags will be stored with the resort staff when you don't have access to your room.
Can I come prior to the start of the events or longer than the last day event?
Yes! You can stay longer using the room block click provided.
What is included in the all-inclusive?
Moon Palace all-inclusive offering provides our guests with unparalleled service and signature amenities and we are proud to have set the all-inclusive standard. Your visit will include luxurious accommodations, 24-hour room service, unlimited dining at any of our 14 world-class restaurants, wireless Internet, in-room double whirlpool tubs, in-room minibar, top-shelf drinks at any of our bars and restaurants, access to the golf carts and bus access entrance to take you to and from your room to wherever you want to go, access to Noir Nightclub as well as the Sky Bar and The Pub, daily and nightly activities, use of our surf simulator, The Flowrider, and more. A better question may have been what's NOT included!