Kelly and Chad

HOW TO BOOK

We are so excited that you can join us! In order to secure your space, simply follow the booking process listed below:

1. Click on the "YOUR TRAVEL PACKAGE" tab on the left (or scroll down) to learn more about the details and pricing of your custom travel package we have put together through our dedicated group travel specialist.

2. Under the package prices, you can click onto the "Book Now' link or access that same link here:
www.glowtravelandevents.com/booking/

3. A booking request form will pop up that you must fill out.

The following information will be required to complete the booking request form:
- BRIDE & GROOM NAME: KELLY & CHAD
- TRAVEL AGENT NAME: AMANDA

* Please make sure that you also have your passport and credit card information handy to complete these details on the booking request form.

4. The deposit required is $300.00 per person. This initial deposit is non-refundable and due by February 22, 2023 in order to secure your reservation.

5. Once you have submitted the booking request form, Amanda will process your booking and secure your space. If you prefer to call her directly to discuss your booking, please feel free to reach out to Amanda or Aaron with any questions you may have beforehand.

AMANDA
Tel: 289-668-9229
Email: amanda@glowtravelandevents.com

AARON
Tel: 519-827-5986
Email: aaron@glowtravelandevents.com

* Please note, the ONLINE booking request form must be completed in order to process your booking.

6. Once your booking has been processed, an invoice will be issued and payment will be processed within 3 business days

7. Should you wish to make additional payments after your initial deposit, simply click on the Make a Payment tab on the left (or scroll down), and click on the payment form link.
payment link

Awaken each day and fall asleep each night in the premium comforts of this spacious accommodation. Choose from swim-out, ocean view, or oceanfront suites, or an oceanfront suite where you can step out onto a breezy private terrace for a soak in the Jacuzzi. Modern in design and thoughtfully appointed with a premium DreamBed™ mattress and our signature rain shower, everything you need is right here.
Available in Swim Out, Ocean View, and Mangrove View
Max. 4 | Adults 4 | Kids 3
544 Sqft
1 King or 2 Queens and Sofa Bed

With upgraded amenities and a butler to assist with any wish or whim, this elegantly designed accommodation offers a truly pampering stay. Choose from an ocean view, swim-out or oceanfront suite — with or without a private terrace with a jacuzzi.. Inside, lush DreamBed™ mattresses promise restful evenings, while a sitting area for two is the perfect setting for sharing a nightcap.
Available in Swim out, Ocean View and Oceanfront
Max. 4 | Adults 4 | Kids 3
544 Sqft
1 King or 2 Queens and Sofa Bed

Butler service
Preferred room locations
Nightly turndown service
Preferential reservations in à la carte restaurants
Exclusive beach area with dedicated bar and waiter service
Distinctive wrist bracelet
Personalized check-in and check-out at the lounge
Early check-in and late check-out (subject to availability)
Diamond Club™ Lounge private access
Selected premium drinks menu available in lounge (some restrictions apply)
Daily continental breakfast service in lounge
Upgraded robes and slippers in room or suite
Exclusive discounts on spa treatments and services (some restrictions apply)
Private pool for Diamond Club™ guests

Protect yourself and your investment. Life is eventful. Travel insurance is strongly recommended.

Are you ready for your trip?
Wherever you’re going, Manulife World Travel Insurance can help keep you safe from financial worries in case of the unexpected.

Out of Country Insurance:
Global Emergency Medical Coverage-UP TO $5,000,000 CDN IN EMERGENCY MEDICAL COVERAGE PLUS ACCESS TO MULTILINGUAL 24/7 TRAVEL ASSISTANCE

PREMIUM PROTECTION PLAN INSURANCE:
Applicable to 74 years or younger, traveling to a maximum of 30 days, MUST BE PURCHASED WITHIN 48 HOURS OF BOOKING!

Coverage includes: Trip Cancellation and Trip Interruption, Travel Disruption, Emergency Medical up to $10,000,000, Baggage Loss, Damage and Delay and Travel Accident. These benefits provide coverage for ACCIDENTS, INJURIES, UNEXPECTED ILLNESSES AND OTHER UNFORESEEN EVENTS that occur during the policy period. This Policy Covers CANCEL FOR ANY REASON (CFAR) up to 80% of Non-refundable amounts 7 days or more prior to departure, 80% of Non-refundable amounts capped at $2500, 6 days to 24 hours prior to departure.

Insurance can be selected during the booking process. By selecting YES we will be happy to provide you with a FREE quote.

Once you have completed your booking by providing the initial deposit required, you are welcome to make additional payments through the year.

Please do so by filling out our secure request form below.

Please note that your final payment due date for your trip will be on January 18, 2024.

Click here to submit an additional payment:

www.glowtravelandevents.com/payment/
Please note that payments are NOT automatically processed. Amanda will receive your payment request and process these payments manually.

Please allow up to 3 business days for a payment to be processed.

PAYMENT PLANS: If you are interested in setting up a payment plan, we now offer payment arrangements through a company called UPLIFT.

This company will finance your trip upfront and allow you 11 months to pay the trip off.

This is a great option if you are unable to make the full payment by January 18, 2024.

If you are interested in learning more about this option, please reach out to Amanda. This program is O.A.C and does have interest fees associated with it.

It is very important that you book with the group. We have secured competitive pricing for all of our guests. When booking with the group, this ensures that your package is protected.

Sit back and relax
Did you know the average hold time to reach a supplier is 6+ hours of hold time. Have questions? Need a change? Let our GLOW team do the work for you.

Stay in the Know!
We are up to date on entry and exit requirements as well as policy changes. We keep our group engaged and informed so you don't have to do the research on your own!

Over Booking
In the event a property is over booked, group blocks are protected. If the hotel needs to bump a guest, they will look at moving an individual booking first!

TICO Certified - We have you covered!
Registered TICO travel agencies provide additional consumer protection for your travel investment that may not be available when booking with travel agencies based in other countries or provinces. Fun Fact- If you book through a TICO registered travel agency or website, and a cruise line, airline, or travel agency/wholesaler closes or goes bankrupt, you can file a claim for a refund for travel services that you did not receive.

HOW DO I MAKE A PAYMENT?
Please click on the Make A Payment link on the left hand side. Click on the Make A Payment link and a new window will open up.

WHAT IS REQUIRED AT THE TIME OF BOOKING:
We require that all guests travelling complete the Booking Request Form. When completing the form, you will be asked to input the following information:

BRIDE & GROOM NAME: Kelly & Chad
TRAVEL AGENT NAME: Amanda

DO YOU HAVE PAYMENT PLANS AVAILABLE?
Yes. You can make a payment at anytime by selecting the Make A Payment option. As an alternative, you can also choose to finance your trip through Uplift.
Uplift will pay for your trip in full, and then allow you to make 11 additional monthly payments to pay for your trip in full. This option will extend out your final payment deadline and may make a more affordable option for our guests.

HOW DO I GET A CUSTOM QUOTE?
If you are interested in options for dates that are outside of the current group block, or would like a different room category quoted, please fill out the Booking Request Form and in the comments section, ask for a quote. Include in your comments which duration and/or room category you would like more information on. Or, you can always contact Amanda directly via email or phone.

HOW LONG DOES THE QUOTING PROCESS TAKE FOR A CUSTOM QUOTE?
When you request a customized quote, please allow up to 14 days to receive pricing back. Reserving space for a group is a unique process and is different than booking a family vacation or doing it online. We want to ensure everyone is included in our group booking at the resort, so please inquire with our travel agent.

WHAT DOES ALL INCLUSIVE MEAN?
All Inclusive means that all of your meals, snacks, drinks, entertainment, non-motorized water sports, etc are included with your stay at the resort.

DO I NEED A PASSPORT?
Yes, passports are required to enter Mexico. Its also important to note that your passport must all not expire within 6 months AFTER travel in order to travel.

WHAT HAPPENS IF I NEED TO CANCEL MY TRIP?
We strongly recommend trip cancellation insurance and out of country insurance. This provides peace of mind and protects your trip in the event you need to cancel. We use Manulife Insurance for all of our coverage and recommend the Premium Protection Plan. Please inquire with Amanda.

If you need to cancel your booking, you must notify Glow Travel immediately. Cancellation charges are calculated based on the date that Glow Travel is notified in writing of the cancellation.

Cancellation Charges:
- 91 DAYS OR MORE prior to departure, the applicable deposit is non-refundable.
- 90 DAYS OR LESS prior to departure, 100% of the total cost, including taxes, fees and surcharges per person.
* Total cost is all money due and/or paid to Glow Travel and Events.

WHY DO I NEED TO BOOK WITH THE GROUP?
It is very important that you book with the group. We have secured competitive pricing for all of our guests. When booking with the group, this ensures that your package is protected.